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FAQ

Installation & Troubleshooting

General WordPress Plugin Installation

Installing a WordPress plugin is a straightforward process and can be completed using either the WordPress Administration Dashboard or by manually uploading the plugin files.

Method 1: Install Through the WordPress Dashboard (Recommended)

  1. Log in to your WordPress Administration Dashboard.
  2. Navigate to Plugins → Add New Plugin.
  3. Click Upload Plugin.
  4. Select the downloaded DarkMatter plugin ZIP file.
  5. Click Install Now.
  6. Once installation has completed, click Activate Plugin.
  7. Configure the plugin through its Settings page if additional options are available.

Method 2: Manual Installation

  1. Download the DarkMatter plugin package.
  2. Extract the ZIP archive on your computer.
  3. Upload the plugin folder to:
/wp-content/plugins/

using cPanel, SFTP, FTP, SSH, or your preferred file manager.

  1. Log into WordPress.
  2. Navigate to Plugins.
  3. Locate the DarkMatter plugin and click Activate.

DarkMatter Full Install

Before installing DarkMatter Full Install, create a MySQL Database and MySQL User Account through your hosting control panel.

During installation, the installer will request:

  • Database Host
  • Database Name
  • Database Username
  • Database Password

If you already have an existing WordPress installation, you may instead download the standalone plugin package separately and install it manually using one of the methods above.

The Plugin Doesn’t Work

Check your file permissions.

chmod -R 755 /var/www/html/wordpress/wp-content/plugins/darkmatter
chmod -R 644 /var/www/html/wordpress/wp-content/plugins/darkmatter/*.php

Also verify:

  • The plugin has been activated from the WordPress Plugins page.
  • Your hosting environment meets the plugin’s minimum PHP and WordPress version requirements.
  • No security plugins or server rules are blocking plugin execution.
  • PHP error logging is enabled if further troubleshooting is required.

Cannot Access the Database?

Verify the following:

  • A MySQL database has been created.
  • A MySQL user account exists.
  • The user has been granted privileges to the database.
  • The database hostname is correct (commonly localhost, but some hosts use a different value).
  • The database username and password are correct.
  • Your hosting provider’s database server is running normally.
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